WebHostingPad is cheap. Like under two bucks cheap.
Founded in 2005 by a small group of individuals, it has grown steadily now for over a decade on the back of low prices.
But is that… all they’re good for?
To find out, we purchased a WebHostingPad “Power Plan” and set up a basic WordPress website.
Over the past year, we’ve been closely watching their performance statistics like uptime & speed, in addition to doing our own background analysis to find out if WebHostingPad is a steal at their low prices, or a train wreck waiting to happen.
Read our full unbiased review below to find out which is true.
General Info & Hosting Overview
Our Verdict: 2.5
|SPEED:||729 ms (February 2020 to January 2021)|
|UPTIME:||99.85% (February 2020 to January 2021)|
|SUPPORT:||Live Chat, Phone, Email, and Knowledge Base|
|FEATURES:||Unmetered bandwidth, Unlimited Websites, and Storage, Free Domain 1st Year, Free SSL Certificate, 30-Day Money-Back Guarantee, 1-Click WordPress, Weebly Site Builder|
|HOSTING PLANS:||Shared, WordPress, and VPS Hosting|
|PRICING:||Starting at $1.99/mo (renews at $4.49/mo)|
Pros of Using WebHostingPad
WebHostingPad has a few things going for it besides a low price. Starting with…
1. Good Page Loading Time
One of the main jobs of a web host is to make sure your website is delivered in a timely manner to visitors or potential customers.
Site speed can also affect search engine rankings and even conversions.
WebHostingPad has delivered during the past 12 months an average speed of 729 ms which is good enough to earn a place in our pros section – at least for now.
However, they have been performing a bit slower month-to-month – so this might become a problem if it continues like that.
2. Decent Customer Support
WebHostingPad offers live chat, phone support, ticketing, and they also have a vast knowledge base full of helpful articles.
We tested out their live chat support option and the customer rep connected with us almost immediately.
The customer rep was helpful and answered all our questions quickly while also being knowledgeable.
3. Unbelievably Cheap
WebHostingPad does have one great thing going and it’s that they’re cheap.
With the exception of iPage‘s not-so-secret, slimmed-down Essential plan, it’s among the cheapest options available to you.
Chances are, there’s a reason it’s so cheap (which you’ll find out below under the ‘cons’ list). But if the price is your only concern, look no further.
4. Strong Money-Back Guarantee
WebHostingPad has a rock-solid, 30-day money-back guarantee if you don’t find their services reliable. However, the money-back guarantee covers hosting purchases only. This guarantee does not apply to renewals, addons, site transfer fees, service charges, or domain name registrations or renewals, including free domain registrations as part of WebHostingPad’s FREE DOMAIN coupon offer
5. Security Enhancements
Typically, the cheapest options available are also limited when it comes to the ‘extra’ stuff like security options. Fortunately, WebHostingPad isn’t, throwing in Automated Malware Scanner and Malware Quarantine for their WordPress hosting plans.
Cons of Using WebHostingPad
Cheap companies are cheap for a reason. Chances are, they’re not willing (or able) to turn that slim profit margin into reinvesting back into their products and services.
WebHostingPad is no different, offering mediocre-to-bad service where it counts. Take a look.
1. Poor Uptime of 99.85%
A website is only good to you when it’s up, online for visitors or potential customers to use.
Similarly, a web host’s primary job is to ensure that happens. Here, WebHostingPad struggles.
Despite their website’s bold claims of 99% uptime, they didn’t come anywhere close.
Instead, they delivered a below-average uptime of 99.85% with more than 13 hours of downtime over the last 12-months.
Last 12-month average uptime:
- January 2021: 99.86%
- December 2020: 99.83%
- November 2020: 99.97%
- October 2020: 99.92%
- September 2020: 99.81%
- August 2020: 99.77%
- July 2020: 99.87%
- June 2020: 99.78%
- May 2020: 99.75%
- April 2020: 99.87%
- March 2020: 99.82%
- February 2020: 99.91%
2. Strings-Attached ‘Free’ Domain Registration
WebHostingPad will throw in a free domain name to new account signups, similar to other web hosts.
However, there are a few caveats.
First, you need to sign up with the “FREE DOMAIN” coupon to enjoy this free domain name offer.
Second, any other coupon invalidates this.
Third, you will have to pay $14.95 annually to renew your domain name. Typically you can buy domain names for less than $10 these days on other websites.
So this ‘additional’ future cost probably won’t pay for itself in a few year’s time.
3. Limited Website Transfers
Like other web hosts, WebHostingPad will also help you transfer an existing site over to their services for free.
ONLY if however, it’s less than 2GB (which is tiny). That’s the maximum size of an account eligible for free transfers, and it will NOT include email addresses, FTP accounts, subdomains, or addon domains. Instead, you’d have to recreate those within their control panel.
4. Very Restrictive Backup Option.
‘Free backups’ are yet another offer that some other web hosts will throw in for new customers.
On the face of it, they sound like an amazing deal to help you backstop your site for any problems or issues.
But check out what we found in the fine print buried in their Terms of Service:
“WebHostingPad, at our sole discretion, will take weekly backups of customer’s accounts, up to and including 3 GB of website files only. This backup does not include email addresses, email accounts, databases, or anything other than website files. Any account that is larger than 3 GB will not be included in any automated backup service provided by WebHostingPad. In the event that a customer requires a backup to be restored, WebHostingPad may charge a one-time backup restoration service fee of $39.95.”
Here’s a quick translation of that legal gibberish:
- They will only take backups at their “sole discretion” – whatever that means?!
- Your backup cannot exceed 3 GB (which again, is tiny)
- They only back up website files. This does not include emails or even databases
- They may charge a restoration fee of $39.95 to restore your backup (so… it ain’t free?!)
- The option to manually backup via cPanel is not available. You need to pay them to have this enabled.
In short, this backup offer is not good. And they’re restricting your ability to run simple manual backups on top of it.
WebHostingPad Pricing, Hosting Plans & Quick Facts
WebHostingPad has two shared hosting plans:
|Power Plan Hosting||Power Plan Plus|
Renews at $4.49/mo
Renews at $5.99/mo
|Other Features||–||• Free Trusted SSL Encryption
• Free 1-Click WordPress
• Automated and Anytime Backups
They also have WordPress hosting options, but we don’t think they would be any better than the regular shared hosting. Though, all WordPress hosting plans come with unlimited storage and unlimited email accounts.
- Free Domain: Yes.
- Ease of Signup: Very easy, one-page sign-up process.
- Money-Back: 30-day money-back guarantee.
- Payment Methods: Credit Card, PayPal, Alipay, Bitcoin, Check, Money Order, Western Union.
- Hidden Fees and Clauses: They may charge a $39.95 fee to restore your backups. Users should not exceed 150,000 total files. If you reach the file limit, you can purchase an additional block of 150,000 files for $10 per month. If they notify you about reaching the file limit and you do not respond, they will automatically bill you $10 per month per extra 150,000 files. You are not allowed to use more than 10 percent CPU and memory, and your sessions must not exceed 10 minutes. There’s a limit of 300 emails per hour or 3,000 emails per day.
- Upsells: Lots of upsells.
- Account Activation: Quick activation.
- Control Panel and Dashboard Experience: cPanel.
- Installation of Apps and CMSs (WordPress, Joomla, etc.): Quick and easy installation of popular apps and CMSs with Softaculous.
Do We Recommend WebHostingPad?
Their customer support and page loading time are decent, but their current uptime is completely unsatisfactory.
Then when you consider how restrictive their Terms of Service and limits are, it’s falling into just another “average web hosting” category.
Even despite their absurdly low introductory rate, you’re better off looking for better alternatives out there.
Very Good Uptime | Easy to Use for Beginners | 24/7 Customer Support
Read Bluehost review
Extremely Affordable | Top 3 Load Time | Multilingual Support
Read Hostinger review
Best Month-to-Month Plan | 97-Day Refund Period | Unlimited Bandwidth
Read DreamHost review
Further reading: The 10 Best Web Hosting Services (In 2021)
Any experience with Web Hosting Pad? If so, please leave a review below! We accept all honest and transparent reviews, no matter whether they’re good or bad.